FAQ's

Got a question? We’re here to help.

Yes, we accept all forms of pet insurance. Pet insurance doesn't pay your veterinarian directly. Instead, your provider will reimburse YOU for your veterinary costs after you pay your vet and submit a claim to the insurance company. This way, you don't have to worry about whether your vet takes a certain policy or not — you can use any veterinarian you like!

If your pet has any of the following problems, don't waste a moment! Take them directly to a veterinary hospital for emergency care:

  • Major trauma (high rise fall, hit by car, dog fight)
  • Sudden inability to stand or walk
  • Uncontrollable bleeding
  • Difficulty breathing
  • Sudden disorientation, weakness or stupor
  • Seizures, fainting or loss of consciousness
  • Persistent vomiting or diarrhea
  • Male cat or male dog straining to urinate
  • Ingestion of drugs, poisons, toxic plants

Emergency Hospital Locations

House Call Exam Fee $300
Includes exam, assessment, recomendations and health care plan.

Travel, diagnostics, and treatments charged in addition. Blood work and vaccine costs are in line with local vet clinics. 

Routine bloodwork $150 to $300, depdning on your pets needs

Individual vaccines from $48 to $95

Recheck Exam Fee $225
If your pet has been seen for the same issue within the past 2 months

Puppy and kitten wellness visit $225 

Multiple Pet Discount
Each additional pet’s exam will be discounted $100 

We travel by car service (Lyft, Uber, Via) and those costs are passed on to you .

We accept cash, check, Credit Card, Venmo or PayPal at the time of the visit. We do not accept Care Credit.

If your pet needs surgery (ex- spay/neuter, mass removal or full dental) we refer you to a clinic in your general location.  Anytime anesthesia is needed for a procedure its necessary that this be done in clinic. In fact, we encourage our clients to choose a high quality brick and mortar animal clinic for when a house call is not appropriate.

Similarly, if your pet needs advanced diagnostics like xrays, CT or MRI we refer you to one of the many wonderful specialty and referral hospiutals NYC has to offer.

We do our very best to accomodate our clients request for same day appointments and, many times, we make it happen. It really just depends on the day and your location. We spend an extended amount of time with each client/patient so can only see a handful of patients a day. 

We make a concerted effort to accomodate a same day euthanasia requests since we know how sensitive timing is and how difficult it is to finally make that decision. 

A large percentage of the appointments we see are wellness visits so they can generally be seen within a time range so we have some flexibility in scheduling.

  • Manhattan
  • Brooklyn (*only Downtown, BK Heights, Carol Gardens, DUMBO, Williamsburg, Greenpoint, Cobble Hill, Boerum Hill, Fort Greene, Clinton Hill,  Park Slope, Prospect Heights)
  • Queens (*only LIC)
  • New Jersey (*only Hoboken, Jersey City and Weehawkin)

We do not service Staten Island, Bronx or Brooklyn neighborhoods extending farther from Manhattan then outlined above.